Document

Harap baca kebijakan privasi ini dengan cermat. Klik "Daftar", "Saya setuju dengan kebijakan privasi Laut Biru", "Saya setuju dengan pengumpulan, penggunaan, pengungkapan, penyimpanan, transmisi, dan/atau pemrosesan data pribadi saya untuk tujuan dan hak privasi yang dijelaskan dalam Privasi", Laut Biru mendaftar Untuk pernyataan serupa lainnya yang disediakan di halaman, Anda mengakui bahwa Anda telah membaca dan memahami ketentuan kebijakan privasi ini, dan Anda menyetujui pengumpulan, penggunaan, pengungkapan, penyimpanan, transfer dan/atau pembukuan akun Anda.

1. Pengantar Kebijakan Privasi

1.1 Laut Biru APP dan afiliasinya (secara kolektif disebut sebagai "Laut Biru" atau "kami") menjaga privasi Anda dengan sangat serius. Menurut lokasi Anda, kontrol data pribadi Anda sebagai berikut:

Indonesia: Laut Biru APP

Jika berlaku, kebijakan privasi ini harus dibaca bersama dengan persyaratan tambahan khusus negara di yurisdiksi Anda yang ditetapkan di bagian 13 di bawah.

1.2 Saat memberikan layanan kepada Anda atau menyediakan akses ke platform (sebagaimana dijelaskan dalam syarat dan ketentuan penggunaan), kami akan mengumpulkan, menggunakan, mengungkapkan, menyimpan dan/atau memproses data, termasuk data pribadi Anda. Dalam kebijakan privasi ini, platform juga mengacu pada platform merchant yang relevan.

1.3 Kebijakan privasi ini dibuat untuk memberi tahu Anda bagaimana kami mengumpulkan, menggunakan, mengungkapkan, menyimpan dan/atau memproses data yang kami kumpulkan dan terima selama periode penyediaan layanan atau penyediaan Anda sebagai pengguna kami ke platform, terlepas dari penggunaan Anda Platform kami bertindak sebagai pembeli atau penjual. Kami hanya akan mengumpulkan, menggunakan, mengungkapkan, menyimpan dan/atau memproses data pribadi Anda sesuai dengan kebijakan privasi ini.

1.4 Ketika kami mengumpulkan, menggunakan, mengungkapkan dan/atau memproses data pribadi Anda, pastikan untuk membaca kebijakan privasi ini dan pemberitahuan lain yang berlaku yang mungkin kami berikan dalam keadaan tertentu. Oleh karena itu, Anda sepenuhnya memahami bagaimana dan mengapa kami menggunakan data pribadi Anda.

1.5. Kami dapat memperbarui kebijakan privasi ini dari waktu ke waktu. Setiap perubahan di masa mendatang yang kami buat pada kebijakan privasi ini akan tercermin di halaman ini, dan Anda akan diberitahu tentang perubahan besar. Jika diizinkan oleh undang-undang setempat, terus menggunakan layanan kami, mengakses platform atau menggunakan layanan, termasuk menempatkan pesanan di platform (sebagaimana didefinisikan dalam Syarat dan Ketentuan Penggunaan), atau menyatakan persetujuan eksplisit, akan dianggap sebagai penerimaan Anda dan penerimaan perubahan yang dibuat oleh kami. Harap patuhi kebijakan privasi ini. Anda setuju bahwa Anda bertanggung jawab untuk memeriksa kebijakan privasi ini secara berkala untuk pembaruan atau perubahan.

1.6 Kebijakan privasi ini berlaku bersama dengan pemberitahuan, persyaratan perjanjian, dan persyaratan perjanjian lain yang berlaku untuk pengumpulan, penyimpanan, penggunaan, pengungkapan, dan/atau pemrosesan data pribadi Anda. Kecuali dinyatakan lain, kebijakan privasi ini tidak dimaksudkan untuk menggantikan itu dengan jelas oleh kami.

1.7. Semua peraturan ini berlaku untuk pengguna Laut Biru, baik pembeli atau penjual, kecuali jika secara khusus dinyatakan hanya berlaku untuk pembeli atau penjual saja.

2. The personal data we collect from you

2.1. Personal data refers to any information about an individual, whether it is recorded in material form or not, whether it is true or not, it can be identified from the data (directly or indirectly) or from such data and other data that we have, or we May have access rights.

2.2. During your use of the platform and provision of services, we may collect personal data about you, as follows:

(a) If you are a buyer:

(i) Identity data, such as your name, gender, profile picture and date of birth;

(ii) Contact data, such as billing address, shipping address, email address and phone number;

(iii) Biometric data, such as voice files and other facial and physical characteristics when you use our voice search function, and the voice of you and/or other people when you upload the video to the platform;

(iv) Account data, such as bank account details, bank statements, credit card details, and payment details (such account data may also be directly collected by our affiliates and/or third-party payment service providers);

(v) Transaction data, such as details about orders and payments and other details about your related products and services;

(vi) Technical data, such as Internet Protocol (IP) address, your login data, browser type and version, time zone and location settings, browser plug-in type and version, operating system and platform, mobile device international identification, device identifier , IMEI, MAC address, cookies (if applicable), and other technologies and information on the device you use to access the platform;

(vii) Personal profile data, such as your username and password, your related orders, interests, preferences, responses to responses and surveys;

(viii) Usage data, such as information about how you use the platform, products and services or browse content, including the time you spend on the platform, the items and data searched on the platform, the time and date of access, and the information you have visited Website, other similar statistical information visited before visiting the platform;

(ix) Location data, such as when you take photos or videos and share your location with us and upload such content to the platform;

(x) Marketing and communication data, such as your preferences for receiving marketing from us and our third parties, your communication preferences and chat history, emails or phone calls on the platform or our third-party customer service providers; and

(xi) For other information, we may ask you to provide due diligence evidence required for identity verification (such as government-issued identity certificates, such as passports, resident ID cards, etc.), or we believe that you have violated the privacy policy or our terms of use And conditions.

(b) If you are a seller:

(i) Identity and contact information, such as your name, date of birth or establishment, company name, address, email address, telephone number and other business-related information (such as company registration number, business license, tax information, shareholder And information directors and others);

(ii) Account data, such as bank account details, bank statements, credit card details, and payment details (such account data may also be directly collected by our affiliates and/or third-party payment service providers);

(iii) Transaction data, such as order and payment details and other product and service details related to you;

(iv) Technical data, such as Internet Protocol (IP) address, your login data, browser type and version, time zone and location settings, browser plug-in type and version, operating system and platform, mobile device international identity, device identifier , IMEI, MAC address, cookies (if applicable), and other technologies and information on the device you use to access the platform;

(v) Personal profile data, such as your username and password, your related orders, interests, preferences, responses to responses and surveys;

(vi) Usage data, such as information about how you use the platform, your products and services, or what you browse, including the time you spend on the platform, items and data searched on the platform, time and date when you visit the platform Previously visited websites and other similar statistics;

(vii) Location data, such as when you take a photo and share your location with us in the form of a photo or video and upload that content to the platform.

(viii) Marketing and communication data, such as your preferences for receiving marketing from us and our third parties and your communication preferences and chat history, email (email), your phone calls on the platform or our services with third-party merchants The provider's call; and

(ix) Other information. If we believe that you have violated our privacy policy or our terms and conditions of use, we may ask you to provide evidence for inspection (such as government-issued identification certificates, such as passports, resident ID cards, etc.) .

How we receive your personal data

2.3. During your use of the platform and our provision of services, we may receive your personal data in the following situations:

(a) When you browse our website (mobile version and online version);

(b) When you create an account with us (as a buyer or seller);

(c) When you, as a seller, list products and/or services for sale on the platform and conduct transactions with buyers related to the sale and purchase of such products and/or services through the platform;

(d) When you register, subscribe or use any service;

(e) When you trade on products available on the platform;

(f) When you enable or use payment-related functions provided on the platform or provided by our third-party service providers;

(g) When you use any features, functions, mini programs or mobile games provided by the platform or service;

(h) When you record and upload user-generated content on the platform;

(i) When you use the chat function on the platform;

(j) When you subscribe to our publications or marketing materials;

(k) When you participate in competitions, promotions or surveys;

(l) When you participate in activities or promotional activities on the platform;

(m) When you log in to your account on our platform or interact with us through external services or applications (such as Facebook or Google);

(n) When other platform users comment on the content uploaded by you on the platform, or when you comment on the content uploaded by other users on the platform;

(o) When a third party complains about you or the content you uploaded to the platform; and

(view) When you interact with us offline, including when interacting with our customer service outsourcing agents.

2.4. We may collect from you, third parties (including but not limited to third parties that provide services to us, collect your personal information and/or perform functions on our behalf, or cooperate with us, including but not limited to payment service providers) , Government data sources, financial providers, credit bureaus, transportation, marketing, and other service partners), our affiliates, or data that may be automatically collected when you use the platform or services are provided in this section. See also section 10 below on computer data collection.

2.5. When we collect personal data from third parties and/or our affiliated companies, we will only collect your personal data within the scope permitted by law for the purpose of or for the purpose of cooperating with our third parties or affiliated companies in order to We cooperate with third parties or affiliates, or require verification or due diligence. During your use of the platform and the provision of our services, you agree that you have agreed (to us, a third party or our affiliated company) to transfer your personal data from a third party and/or our affiliated company to Laut Biru for use in this The purpose specified in the policy, this privacy or other terms.

2.6. You must submit personal data that is accurate and not misleading, and you must ensure that your personal data is up to date and notify us of any changes to your personal data. As part of our user verification process or as required by law, we reserve the right to request documents and conduct necessary checks to verify the personal data you provide.

2.7. If you voluntarily submit personal data to us or otherwise stipulated in this privacy policy, we may only collect certain categories of your personal data. If you choose not to submit your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with certain features or functions of our services or provide you with access to the platform.

2.8. If you provide us with any third-party personal data, you declare and warrant that you have obtained the necessary consent, permission and permission of the third party to share and transfer their personal data to us so that we can collect, store, use and Disclosure of such data complies with this privacy policy.

2.9. If you use your social media account to register for Laut Biru or link your Laut Biru account to your social media account or use other Laut Biru social media features, we may access you voluntarily provided to the social media provider in accordance with the provider’s policy Personal data. And we will manage your personal data in accordance with this privacy policy.

3. Use and disclosure of your personal data

expected usage

3.1. The personal data we collect from you or through third parties may be used for certain purposes, as shown below:

(a) If you are a buyer:

(i) Processing your merchandise order (whether it is sold by us or a third-party seller)

• To process your orders placed through the platform;

• Deliver the products you purchased through the platform. We may pass your personal information to third parties (such as our logistics partners) or relevant government officials (such as customs) in order to deliver products to you;

• Let you know the latest product delivery status;

• Provide customer assistance for your order; and

• Verification and execution of payment transactions (including by credit card, bank transfer, offline payment, remittance, or e-wallet transaction) for payments related to you and/or the services you use. In order to verify and execute such payment transactions, payment information (which may include personal data) will be transmitted to third parties, such as our payment service providers.

(ii) Provision of services

• To facilitate your use of services or access to our platform;

• Manage your account with us (if any);

• Display your name, username or personal information on the platform (including any comments you upload);

• Convenient to use the mini-applications available on the platform;

• Answer questions, feedback, claims or disputes directly or through our third-party service providers;

• Publish scoreboards related to events, mobile games or any other events on the platform;

• Allow other users (through the "Find My Friends" function or other similar functions) to identify you as a service user, allow you to find other users on the platform and contact such users, and support social functions. On the service (such as Be applicable);

• Assess your loan financing registration and/or conduct a credit risk assessment related to financing service registration (if applicable); and

• Promote the integration of third-party loyalty membership programs (including programs recognized by sellers or brands) with our platform.

(iii) Marketing and advertising

• Provide you with information that we think may be useful to you or that you ask us to provide (as long as you choose to receive such information);

• From time to time to send you marketing or promotional information about our products and services or the products and services of third-party sellers on our platform (as long as you choose to receive such information);

• Assist us in the implementation of marketing and advertising; and

• Promote services and use the information you provide to us, such as user-generated content (including video content) that you choose to upload or display on our platform, which can be accessed on the Internet and shared with the public (the latter is not in our Within the scope of control), as part of the advertising and marketing activities of our publicity platform;

(iv) Legal and operational purposes

• To verify your identity for fraud identification purposes;

• Compare information and verify with third parties to ensure that the information is accurate;

• Handle any complaints, responses, enforcement actions and deletion requests related to any content you upload to the platform;

• Generate statistics and research for internal and government reporting and/or record keeping obligations;

• Store, host and back up your personal data;

• Prevent or investigate actual or suspected violations of the terms and conditions of use, privacy policy, fraud, illegal activities, negligence or abuse, regardless of whether it is related to your use of our services or other issues arising from your relationship with us;

• Conduct due diligence;

• Comply with legal and regulatory obligations (including, where applicable, display your name, contact information, and company details), including law enforcement requests related to any legal process, or as we deem necessary; and

• When necessary, prevent threats to life, health or safety.

(v) Analysis, research, business and development

• Understand your user experience on the service and platform;

• Improve the layout or content of the platform page and customize it for users;

• Identify visitors on the platform;

• Conduct surveys, including research on the demographics and habits of our users;

• Develop our latest technology (such as speech recognition technology, etc.) through machine learning or other methods;

• Provide more attributes about you based on the personal data provided by you (to us or a third party) in order to provide you with more targeted and/or relevant information;

• Data analysis, testing and research, monitoring and analysis of usage and activity trends;

• Further develop our products and services; and

• Get to know our buyers better.

(vi) Other

• any other purpose you agree to; and

• Carry out an automated decision-making process based on one of the above goals.

(b) When you are a seller

(i) Provision of services:

• Promote the use of services or visit our platform;

• Submit the products you list or sell through the platform. We may pass your personal information to third parties (such as our logistics partners) or relevant government officials (such as customs) to deliver the products you list or sell;

• Answer questions, feedback, claims or disputes directly or through our third-party service agents;

• Verify the documents you submit to us so that you can register with us as a platform seller, including technical testing, to achieve faster and more effective registration;

• Manage your account with us (if any);

• Display your name, user name or personal information on the platform;

• Verify and execute financial transactions related to you and/or the services you use (including via credit card, bank transfer, offline payment, remittance, or e-wallet transaction). In order to verify and execute such payment transactions, payment information (which may include personal data) will be transmitted to third parties, such as our payment service providers;

• Assess your loan financing registration and/or perform credit risk assessments related to your seller financing registration (if applicable);

• Provide you with additional logistics services to prevent the risk of delivery failure or customer returns; and

• Facilitate the return of products to you (this may be done through our logistics partners).

(ii) Marketing and advertising

• Send you marketing or promotional information about our products and services or the products and services of third-party sellers on our platform from time to time (as long as you choose to receive such information); and

• Assist us in the implementation of marketing and advertising.

(iii) Legal and operational purposes

• Generate statistics and research for internal and government reporting and/or record keeping obligations;

• Store, host and back up your personal data;

• When necessary, to prevent threats to life, health or safety;

• Handle any complaints, responses, enforcement actions, and deletion requests related to any content you upload to the platform;

• Compare information and verify with third parties to ensure that the information is accurate;

• To verify your identity for fraud identification purposes; and

• Promote the removal of prohibited and restricted items from our platform.

(iv) Analysis, research, business and development

• Review the data downloaded from the platform;

• Understand your user experience on the service and platform;

• Improve the layout or content of the platform page and customize it for users;

• Conduct surveys, including demographic and habit research, to develop our latest technology (such as speech recognition technology, etc.) through machine learning or other methods;

• Provide more attributes about you based on the personal data provided by you (to us or a third party) in order to provide you with more targeted and/or relevant information;

• Data analysis, testing and research, monitoring and analysis of usage and activity trends;

• Further develop our products and services; and

• Get to know our buyers better.

(v) Other

• any other purpose you agree to; and

• Carry out an automated decision-making process based on one of the above goals.

The party receiving your personal data

3.2. We may share (or allow sharing) your personal data and/or transfer your personal data to third parties and/or our affiliates for the above-mentioned purposes. These third parties and affiliated companies may be in or outside of your jurisdiction, including but not limited to:

(i) Payment services, logistics and transportation, marketing, data analysis, market or consumer research, surveys, social media, customer service, installation services, service providers in the field of information technology (such as agents, suppliers, contractors and cooperation Partners) and web hosting networks;

(ii) their service providers and related companies; and

(iii) Users of the platform or other services.

3.3. When sharing your personal data with them, we strive to ensure that third parties and our affiliated companies protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks, and only in personal The retention of your personal data for the duration of the data is personal. You need to achieve the above goals.

3.4. As long as we comply with data protection laws when disclosing your personal data, we may also share your personal data in any plan to purchase, merge or acquire any part of our business.

International data transfer

3.5. We may transfer or allow your personal data to be transferred outside of your jurisdiction for any purpose specified in this privacy policy. However, we will not transfer or allow transfer of your personal data outside of such jurisdictions, unless such transfers are subject to applicable laws.

Third party service

3.6. We may share your personal data with third-party service providers or our affiliates (such as payment service providers) so that they can provide you with services other than those related to your use of our platform or services. Your acceptance and use of the services provided by our third-party service providers or affiliates will be subject to the terms and conditions reached between you and our third-party service providers or affiliates. After you accept the service proposal of a third-party service provider or our affiliated company, collect, use, disclose, store, and your data (including your personal data and what we disclose to such third-party service provider or affiliated company) The transmission and processing of any data) are subject to the applicable privacy policies of third-party service providers or our affiliates, and they will become such data. You agree that any questions or complaints related to your acceptance or use of the services of our third-party service providers or affiliates should be directly submitted to the parties identified in the applicable privacy policy.

4. Withdrawal of consent for continued use, disclosure, storage and/or processing of personal data

4.1. In accordance with the terms and/or restrictions stipulated by applicable laws and regulations, you can contact us through the following contact methods to notify you to withdraw your consent to the use, disclosure, storage and/or continued processing of your personal data.

4.2. Please note that when you notify us to withdraw your consent to our use, disclosure, storage or processing of your personal data for the above-mentioned purposes and methods or exercise other rights determined by local applicable laws, we will no longer be able to To provide services or perform any agreement we have reached with you, and if we do not continue to provide services to you or execute the agreement with you, we will not bear any responsibility. In this case, we expressly reserve our legal rights and remedies.

Marketing information

4.3. You can choose not to receive marketing information at any time through our mobile application settings or use the unsubscribe function in the electronic marketing materials. We may use your contact information to send newsletters to us and our related companies.

5. Update your personal information

5.1 The personal data you provide to us must be accurate and complete so that you can continue to use the platform and our services. If your personal data changes, or you believe that the personal data we hold about you is inaccurate, incomplete, misleading or out of date, you are responsible for notifying us.

5.2 You can update your personal data at any time by accessing your account on the platform.

5.3 We take measures to share updates of your personal data with third parties and associated companies to which we have provided your personal data, as long as your personal data is still necessary for the above-mentioned purposes.

6. Access and correction of your personal data

6.1. You can use the personal account information settings on our platform or contact us through the following contact methods to request information about your personal data we have collected, or ask us how to use, disclose, store or process your personal data. You can also request to correct any errors or omissions in your personal data that we have collected in a similar manner. To facilitate the processing of your request, we may need to request more information related to your request. To the extent permitted by law, if we believe that the request is unreasonable or unreasonable, we may refuse the request for remedy.

6.2. To the extent permitted by law, we reserve the right to charge a reasonable management fee for the withdrawal of your personal data records. If so, we will notify you of the fee before processing your request.

7. Security of your personal data

7.1. In order to protect your personal data from unauthorized access, collection, use, disclosure, processing, copying, modification, deletion, abuse or similar risks, we have adopted appropriate management, physical and technical measures, such as:

(a) Restrict access to personal data by individuals who need access;

(b) Manage technical products to prevent unauthorized computer access;

(d) Implement other safeguards required by law.

7.2. However, you should know that no method of transmission via the Internet or method of electronic storage is completely secure. Although security cannot be guaranteed, we strive to protect the security of your information and continue to review and improve our information security work.

8. Personal Data Storage

8.1. We will only keep your personal data for the time required or permitted by law, or for the time related to the purpose of collecting personal data.

8.2. Once it is assumed that such storage is no longer used for the purpose of collecting personal data and is no longer needed for the following purposes, we will stop storing your personal data, or delete any legal or any way in which such data can be linked to you Commercial purpose.

9. Minors

9.1. Laut Biru does not sell products to minors (determined in accordance with applicable laws), nor does it intend to provide any services or use platforms to minors. We do not knowingly collect personal data related to minors.

9.2. You hereby confirm and guarantee that you have reached the legal age and that you have the ability to understand and accept the terms of this privacy policy. If you are a minor, you can only use our platform with the assistance of your parents or legal guardian.

9.3. As a parent or legal guardian, please do not allow minors under your supervision to send personal data to Laut Biru. If the personal information about minors is disclosed to Laut Biru, you hereby agree to process the personal data held by the minors, and accept and agree to be bound by this privacy policy, and be responsible for the actions of the minors.

9.4. We are not responsible for unauthorized use of the services on the platform by you, users who can act on their behalf, or other unauthorized users. You are responsible for making wise decisions on the use of the services on the platform and taking necessary measures to prevent the services on the platform from being abused.

10. Computer data collection

10.1. We or our authorized service providers may use cookies, web beacons and other similar technologies when you use the service or access the platform.

10.2. When you access the platform through a computer, mobile device or any other device with an Internet network, our company’s server will automatically record the data sent by the browser each time you visit the website, including the technical data and the technical data described in Section 2 Use data in:

10.3. Collect these data for analysis and evaluation to help us improve our website and the services and products we provide, and to help us personalize content more quickly to meet your preferences. Data is also collected to make services and platforms more convenient and useful for you, and to provide you with more relevant advertisements related to products, services and features.

10.4. Cookies are small text files (usually composed of letters and numbers) that are placed in the memory of your browser or device when you visit a website or view a message. This allows us to identify a specific device or browser. Web beacons are small graphic images that may be included in our services and platforms. This feature allows us to count the number of users who have viewed this page so that we can better understand your preferences and interests.

10.5. You can set and delete cookies through your browser or device settings. However, certain cookies are required to enable core functions (such as adding products to your shopping cart), so please be aware that changing and deleting cookies may affect the functions provided on the platform or through our services.

11. Third-party websites

11.1 The platform may contain links to other websites operated by other parties, such as our business affiliates, merchants or payment gateways. We are not responsible for the privacy practices of websites operated by these other parties. It is recommended that you review the applicable privacy policies of these sites to determine how they will handle any information collected from you.

12. Questions, feedback, concerns, suggestions or complaints

12.1 If you have any questions about personal data protection or data privacy, please refer to our list of frequently asked questions about personal data protection/privacy.

12.2 If your question is not in our FAQ, or you have questions or complaints about this privacy policy or how we handle your personal data.

13. Riders in specific countries

the Philippines

13.1. You can notify you at any time by the above-mentioned methods to request to block, delete or destroy your personal data. Laut Biru may approve such requests to the extent permitted by the Data Privacy Act and other relevant laws.

13.2. In addition to the rights stipulated in Article 12 above, you also have the right to lodge a complaint with the National Privacy Commission.

13.3. After making a valid decision, we acknowledge that the data subject has the right to claim any loss due to the use of inaccurate, incomplete, invalid, false, or illegally acquiring or using personal data, and taking into account any infringement of rights and freedoms, as data main body.

Vietnam

13.4. Without prejudice to the other terms and conditions provided below, your personal data will be retained until you request to delete your personal data and/or deactivate your Laut Biru user account with us.

The version date is Juni 16, 2022.